We seek the industry's best and brightest talent to join our team. Griffin offers a collaborative work environment, competitive salary, medical, and benefits package including 401k/profit sharing, retirement plan, paid vacation, paid holidays, and more.

The Retail Sales Manager plays a pivotal role in bridging the retail sales team with the broader hard goods/green goods sales staff, ensuring coherence with divisional plans and objectives. A key focus of the

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide comprehensive support to the Retail sales team and broader hard goods/green goods sales staff, facilitating the execution of divisional plans aimed at achieving Division sales and margin objectives.
Understand and execute on the Retail sales plan at sales rep and customer levels:
Work with district sales managers to engage and support staff in Retail sales opportunities.
Visit all key accounts for direct reports at least once per year.
Visit company-wide Retail key accounts at least once every 2 years.
Oversee, mentor, and coach the on-the-road Retail sales team, fostering their professional growth and development:
Conduct weekly individual calls to review progress and address any needs or challenges.
Travel with each direct report salesperson on at least three travel trips annually, providing ongoing coaching and performance assessments.
Lead recruitment efforts, interviewing candidates and making hiring decisions in alignment with organizational plans.
Develop and implement comprehensive onboarding activities and initial training sessions for new hires.
Conduct regular performance evaluations, providing constructive feedback and guidance.
Create personalized annual development plans for each direct report, ensuring their continued progress towards achieving sales targets.
Proactively address staff issues and concerns, including implementing corrective and disciplinary actions when necessary.
Resolve customer issues as needed with direct reports and other Retail accounts as requested by senior managers.
Oversee Retail Division trade show events and team meeting events.
Develop comprehensive training plans for the retail team, including webinars and supplier travel, to enhance product knowledge and sales skills.
Support and facilitate supplier travel initiatives to enhance territory sales, with a specific focus on targeted suppliers.
· Collaborate closely with internal staff and managers to meet team goals/objectives:
Work with quote specialists to ensure competitive pricing while meeting Division margin goals.
Partner with business managers to bring solutions to sales opportunities and meet margin goals · Provide valuable input and foster collaborative efforts with the Director of Sales:
Develop comprehensive annual and fiscal sales goals and strategic plans for the retail division. o
Ensure visibility to pertinent marketing opportunities by actively participating in key trade shows and publications, in alignment with divisional objectives.
Communicate and prioritize division needs for technical support. o
Conduct territory analyses to provide valuable insights and support divisional decision-making processes.
Regularly review the sales performance of direct reports with the Director of Sales monthly to assess progress and identify areas for improvement.
Recommend and prioritize staffing needs to ensure proper coverage and growth.
Effectively communicate regional market needs, expectations, and competitive pressures to inform strategic planning and decision-making processes. · Perform additional projects/tasks as assigned by the Director of Sales or company management. ·
This position requires regular and reliable attendance and adherence to work schedules. · Perform other related duties as assigned.

QUALIFICATIONS

Education:

Bachelor’s degree in business administration, Communications, Horticulture or a related field is preferred, but not required.

Experience:

Previous experience or exposure in the horticultural retail industry is highly beneficial for seamless. integration into role responsibilities, but not required.
Proven track record of sales and managerial experience essential, including supervisor experience, as This role will oversee 8-12 sales representatives.
Ability to work autonomously with limited supervision, facilitating fast and effective transitions within the horticultural retail industry.
Demonstrated capability to motivate, coach, and direct a team of sales representatives across multiple territories.
Aptitude for thriving in a fast-paced environment characterized by high pressure and frequent changes. Knowledge, Skills, and Abilities:
Understanding and implementing retail sales strategies at both sales’ representative and customer levels.
Proficiency in working collaboratively with district sales managers to identify and capitalize on retail sales opportunities.
Proven track record of building and maintaining strong relationships with key accounts.
Experience in developing ongoing training plans to enhance product knowledge and sales skills among retail team members. Ability to provide territory analyses to support divisional needs and identify market trends.
Ability to support and execute divisional sales plans.
Strong interpersonal skills for conducting regular individual calls, providing guidance, and resolving staff issues.
Proficiency in designing and implementing onboarding activities and training programs.
Competence in conducting performance reviews and setting individualized plans.
Experience in overseeing retail division trade show events and team meetings.
Effective communication skills to articulate division needs and collaborate with stakeholders.
Demonstrated capability to supervise, coach, and mentor retail sales teams effectively.
Ability to resolve customer issues effectively and uphold company standards.
Strategic mindset for developing annual and fiscal sales goals and plans.
Ability to review sales performance regularly with senior management and provide insights for improvement. · (A) Proficiency in collaborating with internal staff, managers, and suppliers to meet team goals.

WORKING CONDITIONS:

Work Setting: Primarily located in a professional office environment, with the option for remote work to enhance collaboration through virtual platforms. Additionally, extensive travel, comprising 40-50% of the time, is an integral aspect of the role, involving on-site visits to various locations.

Equipment Usage: Extensive utilization of computers and related software applications for tasks such as project management, communication, and data analysis. Proficiency in project management software, Microsoft Office Suite, and other relevant tools is essential.

Travel Requirements: Primarily located in a professional office environment, with the option for remote work to enhance collaboration through virtual platforms. Extensive travel, comprising 40-50% of the time, is an integral aspect of the role, involving on-site visits to various locations.

Physical Demands (The physical demands outlined below are indicative of those essential for performing the job effectively. Reasonable accommodations will be considered for individuals with disabilities to facilitate the completion of essential functions): While the role primarily entails sedentary tasks such as extended periods of sitting and computer use, the frequent travel component necessitates occasional standing, walking, and light lifting. During site visits or meetings.

Griffin is EOE, ADA and E-Verify compliant.

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Horticulture Retail Sales Manager