Peninsula Building Materials is a leading provider of masonry and construction materials, serving both residential and commercial customers. We are committed to delivering high-quality products and exceptional customer service. We are looking for a customer-focused Counter Sales Associate to join our team and contribute to our continued success.

Summary:

As a Counter Sales Associate, you will be the face of our company, interacting with customers, assisting them with their purchases, and providing exceptional service. This position requires a strong work ethic, attention to detail, and the ability to work effectively as part of a team.

Key Responsibilities:

Customer Service

Greet and assist customers in a friendly and professional manner, in person and or over the phone
Answering phone calls and responding to customer inquiries promptly and professionally
Provide product information, product recommendations, answer questions, and assist customers in selecting the right materials
Processing sales transactions accurately and efficiently using our point-of-sale (POS) system
Handling cash, credit card, and other payment methods in accordance with company policies and procedures
Collaborating with other team members to ensure customer satisfaction and strive to exceed their expectations

Safety Compliance

Adhere to all safety procedures and guidelines to ensure a safe work environment
`Maintaining a clean and organized work environment, including the counter area and product displays
Assist in promoting a culture of safety among all employees and customers

Documentation and Reporting

Maintain accurate records of inventory, and customer transactions
Report any discrepancies or incidents to the Yard Manager

Qualifications:

High school diploma or equivalent
Previous experience in retail sales, customer service, or a related field
Excellent customer service skills with a friendly and approachable demeanor
Strong verbal and written communication skills
High Attention to detail, and data entry
Ability to work effectively in a fast-paced environment and multitask
Basic math skills and proficiency with cash handling

Preferred Qualifications:

Familiarity with POS systems and computer proficiency

Why should you join the talented team at Peninsula Building Materials?

• Competitive compensation

• 401(k) with employer matching

• Dental Insurance

• Medical Insurance

• Vision Insurance

• Flexible Spending Account (FSA)

• Employee Discount Site

• Employee Assistance Program (EAP)

• Paid Time Off

• 9 Paid Holidays

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the position. Peninsula Building Materials reserves the right to make necessary changes to this job description at any time to meet its operational needs. Employees are expected to comply with any and all changes to their job duties as directed by management.

Peninsula Building Materials, Co (PBM) values a diverse workforce and is an Equal Employment Opportunity employer. Employment with PBM is based only on a person’s merit and qualifications directly related to their professional competence. At PBM we do not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.

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Counter Sales